ADS ENHANCES ORDER LOOKUP
WHERE'S YOUR ORDER?
To answer this question, ADS, Inc. launched an order lookup system.
You need two pieces of information to access your order status:
- Order email or zip code
- Reference number:
- PO Number/DLA Order Number
- Order Number
- Quote Number
- Funding/Requisition Number
- DLA RFQ Batch Number
- DLA Bidwiser Order Number
Once in the order lookup system, access:
- Order status
- Tracking number, if available
- Downloadable credit card receipts
REQUEST A QUOTE
24/7 SUPPORT
All customers have access to their rep during business hours, or an emergency line at 866.845.3012 any other time. We are here when you need us.
24-HOUR RESPONSE TIME
Emails, phone calls and texts will be returned within one business day.
WE’VE BEEN THERE
Over a quarter of our employees are Veterans. We have first-hand knowledge of the challenges you face and how important it is to be available and responsive when you need us.
IT’S PERSONAL
Not only is ADS headquartered in a military town, but most of our staff have a military family. Because of that, customer satisfaction feels personal. That’s why we are committed to doing what we say we’re going to do.
YOU HAVE OPTIONS
We understand you have a choice when deciding where to buy what you need. Our goal is to provide service that is second-to-none—so you don’t think twice about calling us first.
WE COMMIT WITH CONFIDENCE
We will only commit when we are 100% confident we can follow through. This means, we'll provide a quote only if we know we can meet your time constraints.
ON-TIME, ON-TARGET DELIVERY
We commit to meeting or exceeding our customers’ delivery requirements.